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Terms of Service

Effective Date: April 4, 2026

These Terms of Service ("Terms") form a binding agreement between DoAllFloors ("DoAllFloors", "we", "us") and the person or entity that creates an account, subscribes to, or otherwise uses the DoAllFloors service at https://app.doallfloors.com or any associated website, mobile, or integration offering (collectively, the "Service"). By creating an account, clicking "I agree," or using the Service, you agree to these Terms. If you are agreeing on behalf of a company or other entity, you represent that you have authority to bind that entity.

1. Definitions

  • "Customer" means the company or other entity that subscribes to the Service.

  • "Authorized User" means an individual, such as an employee or contractor of Customer, who is given credentials to use the Service under Customer's account.

  • "Customer Data" means any data, text, files, photos, floor plans, CRM records, quotes, timesheets, financial information, or other content uploaded, input, or transmitted to the Service by or on behalf of Customer or its Authorized Users.

  • "Documentation" means the user guides and help materials made available by us for the Service.

  • "Subscription Term" means the period during which Customer is authorized to use the Service.

2. The Service

DoAllFloors is a cloud-based business management platform for flooring contractors, including CRM, visual estimating, scheduling, warehouse management, timesheets, QuickBooks Online synchronization, customer quote portals, and optional AI assistant integration. Features may be added, changed, or removed over time. We will not materially reduce the functionality of the Service during a paid Subscription Term without notice.

3. Accounts and Authorized Users

Customer is responsible for (a) maintaining the confidentiality of all credentials, (b) all activities that occur under its account, and (c) ensuring that all Authorized Users comply with these Terms. Customer must notify us immediately of any suspected unauthorized access.

4. Subscriptions, Beta Access, and Fees

During the current beta period, the Service is provided free of charge, subject to the separate Beta Program Agreement. After the beta period ends, access to the Service will require a paid subscription. We will give Customer reasonable advance notice of pricing and will not begin charging without Customer's affirmative consent.

Post-beta fees will be set out in an order form, pricing page, or invoice. Unless otherwise stated, all fees are in Canadian dollars, are exclusive of applicable taxes, and are non-refundable except as expressly provided.

5. Customer Data and Ownership

As between the parties, Customer owns all right, title, and interest in and to Customer Data. Customer grants us a worldwide, non-exclusive, royalty-free license to host, copy, transmit, display, and process Customer Data solely as necessary to provide, secure, maintain, and improve the Service and to comply with Customer's instructions, these Terms, and applicable law.

Customer represents and warrants that (a) it has all rights necessary to provide Customer Data to us, (b) the collection, use, and processing of Customer Data through the Service complies with all applicable laws (including privacy, anti-spam, and data protection laws), and (c) Customer Data will not infringe or violate the rights of any third party.

6. Our Intellectual Property

All intellectual property rights in the Service, the Documentation, and any feedback, improvements, or modifications thereto are and will remain the exclusive property of DoAllFloors and its licensors. Except for the limited right to use the Service as expressly provided in these Terms, no license is granted to Customer. "DoAllFloors", "DoAllFloors", and associated logos are trademarks of DoAllFloors.

If Customer or any Authorized User provides feedback, suggestions, or ideas about the Service, Customer grants us a perpetual, irrevocable, royalty-free license to use that feedback for any purpose without restriction or compensation.

7. Acceptable Use

Customer will not, and will not permit any Authorized User or third party to:

  • Use the Service in violation of any law or regulation

  • Upload or transmit any content that is unlawful, harassing, defamatory, obscene, or infringes any third-party right

  • Attempt to gain unauthorized access to the Service, another customer's account, or our systems

  • Reverse engineer, decompile, or disassemble the Service except as permitted by law

  • Interfere with or disrupt the integrity or performance of the Service

  • Use the Service to send unsolicited commercial communications (spam)

  • Resell, sublicense, or time-share the Service without our prior written consent

  • Use automated means to scrape or harvest data from the Service beyond rate-limited API use

A more detailed Acceptable Use Policy is incorporated by reference into these Terms.

8. Third-Party Integrations

The Service offers integrations with third-party services, including QuickBooks Online (Intuit), Resend, and Anthropic's Claude. Customer's use of those services is subject to their own terms and privacy policies. We are not responsible for the acts or omissions of any third-party provider.

9. Privacy and Data Processing

Our Privacy Policy describes how we handle personal information about Customer's Authorized Users and other data subjects. Where Customer Data contains personal information about third parties (such as Customer's own customers, leads, or employees), our Data Processing Addendum applies and is incorporated by reference into these Terms.

10. Confidentiality

Each party may receive confidential information of the other party. Each party will (a) use the other's confidential information only for purposes of these Terms, (b) protect it with at least the same degree of care it uses for its own confidential information and no less than reasonable care, and (c) not disclose it to third parties except to employees, contractors, and advisors who have a need to know and are bound by confidentiality obligations.

11. Warranty Disclaimer

EXCEPT AS EXPRESSLY SET OUT IN THESE TERMS, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY DATA WILL BE SECURE OR NOT LOST OR ALTERED.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL DOALLFLOORS OR ITS AFFILIATES, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, WILL NOT EXCEED THE GREATER OF (A) THE FEES PAID BY CUSTOMER TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED CANADIAN DOLLARS (CAD $100). FOR BETA PERIOD USAGE WHERE NO FEES HAVE BEEN PAID, OUR LIABILITY IS LIMITED TO CAD $100.

13. Indemnification

Customer will defend, indemnify, and hold harmless DoAllFloors from and against any claim, liability, loss, or expense (including reasonable legal fees) arising out of or related to (a) Customer Data, (b) Customer's or any Authorized User's use of the Service in violation of these Terms or applicable law, or (c) any dispute between Customer and a third party (including Customer's own customers) related to Customer's business operations.

14. Term and Termination

These Terms will remain in effect for as long as Customer has an active account. Either party may terminate for material breach if the breach is not cured within thirty (30) days of written notice. We may suspend or terminate the Service immediately if Customer's use poses a security risk, may cause harm to us or others, or violates applicable law.

Upon termination, Customer's right to use the Service ceases immediately. We will, upon written request made within thirty (30) days of termination, make Customer Data available for export in a commonly used format. After that period, we may delete Customer Data as described in our Privacy Policy.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of Saskatchewan, Canada, without regard to its conflict of laws principles. The parties submit to the exclusive jurisdiction of the courts located in Saskatchewan, Canada for any dispute arising out of or related to these Terms, except that either party may seek injunctive relief in any court of competent jurisdiction.

16. Changes to These Terms

We may modify these Terms from time to time. When we make material changes, we will provide reasonable advance notice by posting the updated Terms with a new effective date and, where appropriate, by additional notice. Continued use of the Service after the effective date constitutes acceptance of the updated Terms. If Customer does not agree to the changes, Customer's sole remedy is to stop using the Service.

17. Miscellaneous

  • Entire Agreement. These Terms, together with the Privacy Policy, Data Processing Addendum, Beta Program Agreement (if applicable), Acceptable Use Policy, and any order form, constitute the entire agreement between the parties regarding the Service.

  • Assignment. Customer may not assign these Terms without our prior written consent; we may assign these Terms in connection with a merger, acquisition, or sale of assets.

  • Force Majeure. Neither party will be liable for delay or failure to perform caused by events beyond its reasonable control.

  • Notices. Notices to us should be sent to info@doallfloors.com. Notices to Customer may be sent to the email address associated with the account.

  • Severability. If any provision is held unenforceable, the remaining provisions will remain in full force and effect.

  • No Waiver. Failure to enforce any provision does not constitute a waiver.

  • Independent Contractors. The parties are independent contractors; no partnership, joint venture, or agency relationship is created.

18. Contact

DoAllFloors

435 Dewdney Avenue, Regina, Saskatchewan, Canada, S4N 0G1

Email: info@doallfloors.com

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